What to expect on event day
From booking confirmation to pickup, here's exactly how a rental with Inflatable Party Magic works.
How it works
Refined over thousands of events across DFW.
Booking & confirmation
You get an instant confirmation email, your rental agreement and safety rules tailored to each item. Date changes and swaps are free any time.
Event-week check-in
We confirm your items and delivery window and send a prep checklist: a 4-foot path, flat area, outlet within 100 ft and a hose for water slides. We watch the weather with you.
Delivery & setup
You get a text when the crew is on the way. They assess the site, anchor everything, inflate and test it, and review the rules with you.
Your walk-through
Before the crew leaves, you inspect everything. Anything not right, from a smudge to a position change, is fixed on the spot.
Your full 8 hours
Setup and takedown never cut into your time. Staffed attractions have an operator the whole time. Call us anytime if a blower trips or the wind picks up.
Pickup
We deflate, pack up and haul everything away, usually within 3 hours of your end time. Then every unit goes through our 5-step cleaning.
One call. Everything covered.
Premium safety and service at family-friendly prices, with no surprise fees.
8 full hours
2–4 hours longer than most DFW rental companies, for the same price.
Delivery, setup & takedown
Our trained crew delivers, anchors, safety-checks and takes it all down.
Inspected & insured
TDI state-inspected every year with $1M occurrence-based liability coverage.
Clean Guarantee
5-step cleaning with hospital-grade disinfectant between every rental.
Questions? Answered.
Still unsure? Call (817) 800-8618 and talk to a real person.
Are the 8-hour rentals really a full 8 hours, or do they cut time with delivery windows?
They are a true, full 8 hours of use. Your rental time starts when setup is complete and the equipment is ready for your guests—not when our truck pulls up. Our delivery crew arrives before your rental start time to set up everything, so you don't lose a single minute to setup or teardown.
How we compare: Most other rental companies in the DFW area offer only 4 to 6-hour rental windows for a similar price. With Inflatable Party Magic, you get a full 8 hours of party time included.
Need even more time? You can extend beyond 8 hours at just 7% per additional hour, add an overnight rental for $75, or get second-day rentals at 50% off.
When do you deliver and set up bounce houses and inflatables?
We arrive anytime between 8 AM and the delivery time on your rental agreement. If you need a specific arrival time, we offer exact-time and time-sensitive delivery for an additional fee.
Why the fee for exact-time delivery? Our standard pricing is built around flexible delivery windows so we can route efficiently across the DFW metroplex each morning. An exact-time delivery means pulling a crew out of the efficient route and dedicating them to a specific window, which typically means overtime hours and extra fuel for a dedicated trip. The fee covers that real added cost. If you can give us a morning or afternoon window, there's no extra charge.
How responsive is Inflatable Party Magic when there's a problem on-site?
Very responsive. We are available 7 days a week during operating hours (7 AM–7 PM) and prioritize calls from customers with active rentals at 817-800-8618.
Here's how we handle issues:
- Most issues can be troubleshot over the phone in minutes
- If a problem requires an on-site visit, we dispatch a crew to your location
- In the rare case a unit has a mechanical problem we can't resolve quickly, we replace it with a comparable unit at no additional cost
Proactive weather monitoring: We also watch the forecast on rental days and will reach out directly if weather looks like it could affect your event, with options to help you decide what's best.
What happens if it rains on the day of my bounce house or water slide rental?
Texas weather has a mind of its own, and we have one of the most flexible weather policies in DFW.
You can cancel your rental anytime before our crew arrives at your location — no day-of penalty. Everything you've paid either converts to a one-year raincheck or, if you paid more than your deposit, you can choose to get the amount above the deposit refunded minus a small 5% transaction fee. The choice is yours.
Once delivery is accepted and setup begins, the rental is active and the equipment stays on site for your full rental period. Light rain usually doesn't stop the fun — the kids are already getting wet from the water slide anyway! For safety, riders should exit and the unit should be unplugged during lightning or winds over 15 mph, then the fun picks back up once conditions clear.
Not sure what to do with the forecast? Call us at 817-800-8618. We watch the weather every weekend and are happy to help you decide.
See Full Policy DetailsYour date won't wait. Lock it in.
Weekends and holidays book up fast. Reserve in minutes, or call and we'll help you plan the whole thing.
